Customer and team communication

Send the right update through the right channel.

Send useful customer and team updates by SMS or email and see whether each message was delivered.

No card required · Free plan available · Built for U.S. service businesses

Delivery log Live

Appointment reminder delivered

2 Delivery channels
1 Visible log
SMS Delivered to customer
Email Delivered to primary contact
Manager alert Skipped by preference

Built for the real workday

Communication controls for customers, roles, and individual teammates.

Give every teammate the context and next action they need without adding software clutter.

Guided messaging approval

See the required business details, review one-time registration charges, submit once, and follow the current review status.

Transactional email

Send verification, lead, appointment, estimate, invoice, payment, and team messages reliably.

Recipient preferences

Choose notifications by event, channel, role, or individual team member.

Delivery accountability

Track queued, sent, delivered, skipped, failed, and opted-out outcomes without logging message secrets.

See Fieldiz in your workflow

Bring leads, jobs, customer communication, and payments into one calm workspace.

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Choose the right plan

Compare plans for solo operators, growing teams, and larger field-service companies.

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Explore every feature

See how Fieldiz connects the office, technicians, customers, and daily business decisions.

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A technician sending an SMS and email arrival update to a customer using field service SMS integration
Ready for the next job Clear work feels better for everyone.

Built around the people doing the work

Make the next action clear for every role.

Keep lead sources, payments, communications, analytics, forms, and custom systems connected to the customers and jobs they support.

  • Less duplicate entry between the office and field
  • Clear ownership, status, and next action
  • Useful history when a customer calls back

Start with the useful workflow

Keep communication timely and accountable.

Choose the events, recipients, and channels that matter, then review sent, skipped, failed, and opted-out results.

  • Business number and messaging registration, customer consent, STOP handling, and usage billing
  • Registration quote and explicit charge authorization before submission
  • Verified sender identity, templates, retries, delivery logs, and role-aware notifications

Built for a clearer decision

Field service SMS integration that keeps work moving

Fieldiz turns field service calling, SMS, and email communication into clear actions for companies coordinating customers, technicians, dispatchers, managers, and bookkeepers, without adding another dense system…

01

See field service calling, SMS, and email communication at a…

See what changed, what needs attention, and who owns the next action in one focused view.

  • The important status is visible
  • The next owner is clear
02

Move work forward with fewer handoffs

Keep the customer, job, timing, conversation, and value connected as work moves forward. Your team spends less time copying details or rebuilding context from calls and group chats.

  • Less duplicate entry
  • One connected work history
03

Give each role the right view

Owners keep the wider picture while office and field users see the work that matters to them. Clear assignments and permissions make responsibility easier to understand.

  • Focused views for every role
  • Useful context travels with the work

Good to know

Questions, answered clearly.

Can every company use its own SMS sender?

Yes. Company SMS requires its own approved sender configuration, consent records, opt-out behavior, and usage handling.

How do I know whether messaging registration is approved?

The Integrations setup shows the current state, explains any missing information, and provides the next action instead of leaving SMS silently locked.

Are registration charges shown before submission?

Yes. When charges apply, the Company sees the quote and explicitly authorizes it before the registration is submitted.

Can a manager choose who receives a new-lead alert?

Yes. Notification rules can target allowed roles or individual team members and choose email, SMS, or both.

How does Fieldiz send production email?

Fieldiz uses dedicated transactional delivery with verified sender identity, templates, retries, and delivery status.

See Fieldiz in your own workday

Ready to make the next action easier to see?

Start a 14-day Pro trial and test field service calling, SMS, and email communication with your own services and team. No credit card required.

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