Effective July 28, 2026. The working rules for evaluating and using the Fieldiz
field-service platform.
1. Beta service
Fieldiz provides software for managing field-service leads, customers, teams, jobs, documents,
payments, and automations. During beta, features may change and external delivery or payment
actions may remain clearly marked as Demo until the required provider account is configured.
2. Business eligibility and accounts
The service is intended for authorized representatives of U.S. businesses who are at least 18
years old. Users must provide accurate account information, protect credentials, use multi-factor
authentication when required, and promptly remove access for people who no longer work with the
Company.
3. Company responsibility
Each Company is responsible for its customer relationships, service work, prices, taxes,
estimates, invoices, employee permissions, communication consent, data accuracy, and compliance
obligations. Fieldiz provides workflow software and is not the contractor, employer, accountant,
tax adviser, or merchant providing the underlying field service.
4. Payments and subscriptions
Fieldiz subscriptions are processed through Stripe when live billing is enabled. A connected
Company is the merchant for payments made by its end customers, and funds settle to that Company’s
connected Stripe account. Fieldiz may add the application fee disclosed for the Company’s selected
plan; the approved default is 0.5% for Free, Starter, and Pro and 0% for Enterprise. Plan prices,
included seats, renewal terms, taxes, refunds, cancellation terms, and applicable payment fees
must be confirmed in the final order and legally approved terms before paid launch.
5. Acceptable use
Users may not:
- access another Company’s data or bypass permissions;
- send unlawful, deceptive, abusive, or non-consensual messages;
- upload malware or use the service to attack, scrape, or disrupt another system;
- store raw payment-card details in notes, forms, or uploads; or
- resell, reverse engineer, or misuse the service except where law expressly permits.
6. Company data and connected services
A Company retains its rights in the data it supplies. It authorizes Fieldiz to host, process, back
up, and transmit that data only as needed to provide and secure the service. Stripe, Twilio,
email, Meta, Google, and other connected providers have separate terms and may change or interrupt
their services.
7. Availability, support, and beta risk
Fieldiz aims to provide a reliable service but beta access is provided for evaluation and may
include interruptions or incomplete integrations. Companies should review important records,
maintain appropriate business procedures, and report issues through the in-product feedback tool
or admin@fieldiz.com.
8. Suspension, cancellation, and data requests
Fieldiz may suspend access to protect the platform, comply with law, address nonpayment, or stop
material misuse. Company owners can export Company records and request deletion from Account
settings. A request is held for 30 days before processing so it can be cancelled or reviewed.
9. Terms requiring final counsel approval
The final agreement must identify the contracting legal entity and address and include
counsel-approved warranty disclaimers, liability limits, indemnity, governing law, dispute
process, notice mechanics, and complete paid-plan cancellation and refund terms. This beta draft
intentionally does not invent those material terms.