AI receptionist for service businesses
Give every unanswered call a helpful first response.
Choose a bilingual voice and give overflow or after-hours callers a natural response, then keep the request, owner, and due follow-up connected.
No card required · Free plan available · Built for U.S. service businesses
The request is ready for follow-up.
Useful coverage without an unknown black box
Decide what the receptionist knows, collects, and does next.
Each Company controls its greeting, approved answers, lead fields, routing rules, live handoff, call limit, and monthly budget. Current profile details and today’s hours are supplied…
Natural bilingual intake
Choose a voice personality, preview English or Spanish, capture the request conversationally, and pause for the caller to answer.
Safe returning caller context
Recognize an existing lead or customer, use recent operational history after identity confirmation, and avoid repeating known questions.
Warm human handoff
Introduce the request privately and transfer only after a team member accepts the call.
Clear guardrails
Identify the receptionist as AI, avoid sensitive data, cap call length and spend, and direct emergencies to 911.
Actionable follow-up
Create an attention item with owner, due time, transcript, summary, requested service window, and outcome.
See Fieldiz in your workflow
Bring leads, jobs, customer communication, and payments into one calm workspace.
Learn moreChoose the right plan
Compare plans for solo operators, growing teams, and larger field-service companies.
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See how Fieldiz connects the office, technicians, customers, and daily business decisions.
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Built around the people doing the work
Make the next action clear for every role.
Keep lead sources, payments, communications, analytics, forms, and custom systems connected to the customers and jobs they support.
- Less duplicate entry between the office and field
- Clear ownership, status, and next action
- Useful history when a customer calls back
Start with the useful workflow
Turn an unanswered call into organized follow-up.
The Company previews the voice and controls what the receptionist knows, when each line uses it, what it collects, whether it transfers, and who owns the next action.
- Answer every call, after hours, after no answer, or both with rules per Company…
- Previewable voice choices, live Company profile, today’s hours, approved services, areas, answers, tone, and…
- Transcript, summary, disposition, language, urgency, owner, due follow-up, callback, and service-window request
Built for a clearer decision
AI receptionist for service businesses that keeps work moving
Fieldiz turns AI receptionist for service businesses into clear actions for owners, dispatchers, office teams, and service managers, without adding another dense system to manage.
See AI receptionist for service businesses at a glance
See what changed, what needs attention, and who owns the next action in one focused view.
- The important status is visible
- The next owner is clear
Move work forward with fewer handoffs
Keep the customer, job, timing, conversation, and value connected as work moves forward. Your team spends less time copying details or rebuilding context from calls and group chats.
- Less duplicate entry
- One connected work history
Give each role the right view
Owners keep the wider picture while office and field users see the work that matters to them. Clear assignments and permissions make responsibility easier to understand.
- Focused views for every role
- Useful context travels with the work
Good to know
Questions, answered clearly.
Can the AI receptionist answer only after my team misses a call?
Yes. Each active Company number can use AI after no answer, after hours, in both cases, on every call, or not at all.
Can it transfer a caller to a person?
Yes. A Company can enable a warm transfer to a direct team number. The receptionist introduces the request privately and connects the caller only after the team accepts.
Does it create or update a lead?
An unknown caller can become a new lead. After the call, confirmed name, email, service, address, urgency, and callback details can fill missing lead information without replacing trusted data.
Can it schedule an appointment?
It can collect a preferred service day or time window and mark the call for follow-up. It does not promise or confirm an appointment unless live scheduling explicitly confirms availability.
How is usage controlled?
The Company chooses a maximum call length and monthly AI budget, reviews the displayed per-minute rate, and authorizes usage before activation.
See Fieldiz in your own workday
Ready to make the next action easier to see?
Start a 14-day Pro trial and test AI receptionist for service businesses with your own services and team. No credit card required.